Credit Relief Programs
Citizens First proudly participates in a variety of Credit Relief Programs designed specifically to assist our customers during these difficult economic times.
For our Freddie Mac and Fannie Mae customers whereby Citizens First retained the servicing, we fully participate in the Home Affordable Modification Program (HAMP). This program offers a variety of workout solutions to include a reduction in interest rate and a longer amortization of the loan balance. A designated HAMP specialist has been assigned to this program to assist our customers through the process.
For loans held within the Citizens First Mortgage Portfolio whereby the loan was not sold to Freddie Mac or Fannie Mae, similar solutions exist to assist our customers. Citizens First fully complies with the new state statutes that provide a variety of solutions to lower monthly mortgage payments. This also includes interest rate reductions, a longer amortization of the loan balance and an interest only option. Delinquent payments may also be deferred which simply means the payments are placed at the end of the loan.
Each program is tailored to the individual's needs and current financial situation. A specialist will work with you to determine eligibility and the appropriate product for you situation.